What Our Customers Are Saying
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Bruce Sevier, Hardin IL, IL
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Very responsive sales, services depts....
Gordon Stuart, St Louis, MO -
In process of acquiring Sea Doo Fish Pro on 12-27-22 for pick up/delivery.
Gordon Stuart, St Louis, MO -
Desma was very helpful in making my selection and the financing was quick and easy. The free delivery was also great.
Melanie Williams, Saint Charles, MISSOURI -
Great experience dealing with Darin. 100% professional sales and parts team!
Wyatt Smith, Franklin, IL -
Great experience, sales person was Ryan and he did an amazing job with anything we needed. Highly recommended!!
Janette Stussy, Eldon, MO -
For me, the true measure of any business is the people that work there. I recently switched from being a long-time Harley rider (40 years_ to purchasing my first Indian, a 2022 Pursuit Dark Horse Limited, Premium package. I will admit that I was very nervous about making this change, but I did want to try something new. I must throw kudos where they are due. My salesman, Brad Sabol was instrumental in getting me to consider at least looking at the Indian brand. From the first ride of a Challenger, which it took him about a year to get me to ride, I was now seriously considering making the move. He knew that I was interested in a Road Glide style bike and when they announced the introduction of the Pursuit, he called me and said, this is the bike for you! After all of my indecisiveness about making the brand change, I was finally convinced that this should be my next bike. The great thing about Brad was the fact that he never pressured me, was VERY honest about setting delivery time expectations (longer than I wanted but at the end of the day, his time frame was dead on!), and he kept me in the loop during the entire process. From getting extra parts ordered, to updates from his end on production, shipping, and finally to delivery. I could go on and on about the many other things he did that made this purchase experience really stand out, but suffice it to say, if you are in the market for a new bike, Bir St. Charles was top-notch, and again, I must point out that 90% of my positive experience was Brad - look him up!
Michael LeMoins, St Charles, MISSOURI -
great customer service and support Craig Thornton was awesome . CT is the man
Zachary Stricklin, St Louis, MO -
Mt questions were answered by all divisions promptly and politely. I will be back to shop here again.
-Anonymous -
It was fast and easy
Raymond Pikul, Wright city, MO -
Had a great experience. Daron Shanks did a great job helping me through the buying process. Second motorcycle I bought at Big St.Charles motorsports.
Michael Pritchard -
i couldnt be more happy with this decision. So far everything has been streamlined helpful responsive and greatly priced. Thought the over all experience is a ten
joseph lowman, belleville, ILL -
My son JT bought a new Yamaha dirt bike in September. I wrote it and liked it so much that I came back in November and bought a matching exact same bike Shane my salesman was awesome and very informative and I want to put a word out for Damon his product familiarity is awesome the staff was great to work with when I had to pick out a bunch of parts for my bike plus gear.
Andy Thompson, Wentzville, MISSOURI -
HELLO FUTURE CUSTOMERS,
ALL OF THE STAFF WAS GREAT TO WORK WITH PURCHASING A 2020 CAN AM MAVERICK 1000. MY SALES REP ~ DARRELL WEATHERLY HAD
EVERYTHING TO GO, SINCE I WAS FROM NORTHWESTEN OHIO. EVERYONE WAS VERY FRIENDLY AND ACCOMMODATING, PLUS HELP ME WITH MY OVERNIGHT STAY !!!
JOEJoseph Hatas, Waterville, OH -
Like to thank big Saint Charles and josh white for the great customer service and sale! Cant wait to take the new machine out on the trails!
Evan Barnes, Quincy, IL -
Overall experience was excellent and Daron Shanks was awesome. 5 star quality service.
Christine wolf, Moscow Mills, MISSOURI -
Overall experience was excellent and Daron Shanks was awesome. 5 star quality service.
Christine wolf, Moscow Mills, MISSOURI -
Had a great salesman when we went to purchase a Kawasaki Mule. He explained everything we needed to know before we made our purchase.
Debbie Sansone, Florissant, MO -
Josh. W/o the glasses was awesome .he was very good at explaining thr details of the bike. And patient
Tracei Dixon, Stlouis, MO -
It was a pleasure to work with Josh in sales. He is knowledgeable, professional, and returned my call promptly. I recommend him highly.
-Anonymous -
Darrell in sales did a great job! We talked everything over on the phone because I was driving 5 hours to trade in my motorcycle for a newer used one and It couldnt have went better! We basically hashed the whole deal out over the phone and he kept his word. Great dealership and sales team!
William Davis, Lake Village, INDIANA -
Daren was a great salesmen. Showed me how to ride a bike for the first time and got it immediately
Oliver Hamilton III, St Charles, MO -
Once again, an excellent experience buying a motorcycle from Big St. Charles Motorsports. My salesperson Mike Kentch is top notch. Easy, no hassle, great price, great delivery -- absolutely nothing negative to say. Will definitely recommend and buy again. Thank you Big St. Charles!!
GEORGE POLYMEROPOULOS, ST PETERS, MO -
Steve Sabo in service went above and beyond to help solve some warranty issues. I am very pleased with his communication and follow through. I will send as many friends as possible to Big Motorsports for sales and service.
Steve Farhat, Wentzville, MO -
Good price
Richard Disher, Godfrey, IL -
I cannot believe how good of service I got today when I bought my new motorcycle! I literally could not be any happier about my overall experience. Kyle from sales was a huge help and worked hard to help get me a new motorcycle! I had heard how good this company and never heard any negative. But, I never would of guessed how good it was in a million years. Im not one to usually write reviews but, Im writing one and saying with great certainty I will be buying motorcycles and accessories in the future from this company indefinitely
Devin Marsh, OFallon, MISSOURI -
Everything went smoothly from start to finish!
Dirk Basler, St Louis, MISSOURI -
My salesman Kevin, was great. He did everything he could to get me the waverunner I wanted.
KENNY HERZOG, SWANSEA, IL -
Been customer there since Bob schults. Had a bad experience few months ago and decided to give another shot and glad I did. Our salesman Jake was awesome. Did what he could to make sure we was happy customer
Donald Williams, Florissant, MISSOURI -
All my dealings have been great on all 4 of my bikes ive bought since july
-Anonymous -
Excellent customer service
Randy Soderblom, Wentzville, MO -
I would like to thank Kevin Wittig of Indian sales for a great buying experience. He was easy going, no pressure fast and efficient. All the support staff in parts, finance and service were easy to deal with also. They delivered the bike over 40 miles to my home in the metro east. They also have a great selection of apparel and riding gear. Great dealership with a huge inventory.
George Watson, Maryville, IL -
My salesman Sam was an awesome person to deal with. My bike was serviced and completely ready 2 go and after the sale he was helpful in getting additional parts.. I look forward to working with him in the future thanks Sam
Mark Force, Virginia, ILLINOIS -
Huge Thanks to Darryl for hookin me up with a great deal on 2 new motocross bikes!! Im an out of stater and he made the deal go flawless!! Gave me a great deal on buying 2 bikes!! Will definitely be back!!
Kevin Springer, Evansville, IN -
Great experience, how can someone not be happy riding home on a brand new Indian Springfield
Richard Schweig, Overland, MISSOURI -
We purchased my first motorcycle from Big St Charles Motorsports yesterday. The customer service was EXCELLENT.....A HUGE Thank you to Matt and Jake. They both were very helpful and courteous. They are the BEST!!! Thank you to Robin, who was awesome also. I would recommend Big St Chalres to anyone! We will definitely be returning customers !!! Thank you ALL again.......
Carol Dunkin, Troy, MISSOURI -
Great Place to shop for powersports
Derrick Parlor, Swansea, IL -
I did the deal over the phone give them a down payment fill out the application it was super easy. I was a little unsure about it to be honest but Sam hook me up with a good deal sent me a picture of it all washed up and gassed up ready to go that made me feel better about the deal.
Josh Fuhr, Illinois City, ILLINOIS -
Darrel was very professional and helpful. Thank you.
-Anonymous -
Samuel did great and helped me with all of my questions I had
James White, Winfield, MO -
I was surprised at the large selection of 4 wheel vehicles to choice from. Skyler my salesman was very helpful and knowledgeable about my Honda 4 wheeler
Kurt Brinkmeyer, OFallon, MO -
Big St. Charles bought a bunch of brand new 2015 Yamaha v-stars and put them at a price that I could afford to buy a quality new bike instead of used! Daron the salesman made the sales process easy and the parts department was especially helpful in helping me pick out an aftermarket exhaust for my new bike. I appreciate the quality and efficient service I got from all involved!
Matthew Nienhaus, Wildwood, MO -
Salesman Michael was very pleasant to deal with and Robin also has been very helpful.
Sherry Smart, Wright City, MO -
Everything went smoothly
Jason Boettler, Saint Charles, MO -
It was a very good experiment in purchasing the motorcycle. Ryan is a very good salesman.
JENNY WINTER, Saint Charles, MO -
i had stopped in at Big St Charles Motorsports 3 or 4 times over the last 6 months, the itch to replace my long gone motorcycle was pushing me to look for another, Honda had dicontinued my style of motorcycle in 2006 and i wasnt sure if i wanted to buy used, so i was just shopping, hoping to find a replacement i could live with, lol not easy to replace what you actually want. the salesmen were always very helpful, and even tried finding a close match from the new models, even if they had to send me to another dealer they were helping me to find what i wanted. the last day i stopped in because my wife had already planned a ride vacation for us so i knew it was time to find a bike as you know renting one is almost as much as buying one. anyhow the day i stopped in they actually had 2 2006 honda vtx 1300 cc motorcycles, and they just werent set up or in the shape of my old beauty, then the salesmen said, you know, have you ever seen a Honda stateline 1300cc its pretty close and i happen to have one over here. soon as i seen the bike, it was what i had been looking for. i got financed on site and drove my bike home that day, within 2 hours. the accessories consultant is working with me and found all the accessories i want and needed. before i left they cleaned and waxed my bike and filled the tank for me, i will always be a customer of Big St Charles motorsports.
David Wieda, St Peters, MO -
Excellent price on KTM 390 Duke. Excellent salesman Ryan B. who values customer service. All employees were friendly. Big Motorsports delivered my motorcycle 4 1/2 hours away for free! Now thats customer service!!! The next bike I buy is from Big Motor sports/HD.
Ed Clements, Newton, IA -
The sales experience was really good. Did not appreciate that the finance guy tried selling us an off-brand warranty instead of Bombardier.
Robert Hayden, Fenton, MO -
Time in the store after the sale was minimal. We appreciate that!
Louise Hayden, Fenton, MO -
I purchase a 2018 Can Am RT Limited,for both my wife & I. We are both very happy with the purchase
John Smith, Florissantmo, MO -
I had a great experience working with Darren and he was able to help me with everything I needed
Christopher Bonstell, Elsberry, MISSOURI -
My salesman was Daron very knowledgeable we didnt know exactly which side by side we was going to buy he explained The different options each had and we bought a Kawasaki TERYX4 Im very happy with our purchase
Jared Buenemann, Wentzville, MO -
Had a great experience, sales and finance was fast and easy. In and out in no time. Darren Shanks was my salesman very knowledgeable and upfront.
Tim Rondeau -
I had Michael Kentch as my salesman everything went smooth I would recommend him and the dealership
keith b, St Peters, MO -
Great experience all the way through. the whole matter was done in less than an hour. Sales person was knowledgeable and finance person was swift. Great experience.
Ronald Moore, Saint Louis, MISSOURI -
No issues, very happy.
Matthew Grove, Saint Jacob, IL -
Overall experience was very good, wish I couldve gotten a little more for my trade
Gary Pezold, Warrenton, MO -
Excellent Service All the Way Around !!
Sandra Couch, ANNADA, MISSOURI -
EXCELLENT ALL THE WAY
Sandra Couch, ANNADA, MISSOURI -
Had a wonderful purchase experience with Michael Kentch, my salesperson. This is my second bike purchased through Big St. Charles Motorsports and everyone is extremely helpful and considerate. Michael was very helpful and prompt with every step of the purchase and after purchase process. Chris in the service department takes great care of me, also. I HIGHLY RECOMMEND Big St. Charles Motorsports.
Lauren Ragnetti, Creve Coeur, MO -
I can not say enough good things about Big St. Charles Motorsports!!! I just purchased a 2018 Can-Am Spyder RT Ltd, this is the 2nd bike I have purchased through Michael Kentch. The purchase was seamless and Michael is a pleasure to work with. In the past, I have had my bike serviced and Chris ALWAYS takes great care of me. I HIGHLY recommend Big St. Charles Motorsports!
Lauren Ragnetti, SAINT LOUIS, MO -
We, purchased a 2017 Honda Pioneer 2 seater with windshield, plow and roof......Excellent Sales by Daron & rest of Service we needed.
ED SANDRA Couch, ANNADA, MISSOURI -
I would like to thank Daron and his manager for all the great help and explanation on my Kawasaki Mule. It was a real pleasure working with all the Big St Charles folks Dammon in accessories, and Robin in checking out the product. Sorry I couldn't remember the manager;s name but Him and Daron made it an easy, fair and comfortable deal. Again thanks for all the help.
Paul Tucker, Florissant, MO -
i bought a can am spyder from big and they were really great to deal with , they did everyting they said they would and more .
rick dennis, st louis, MISSOURI -
I stopped to look but ended up buying as you can trade across brands, they have it all. They worked really hard to work with me and delivered my bike all the way to KC!!! The finance office was a no pressure experience. My bike arrived exactly as promised.
-Anonymous -
I called to get pricing on a YFZ50 for my 4 year old son. By the time the phone call was over they had beaten all other competitors pricing and said they would have it prepared and ready for pickup by the time I drove there from work. When I arrived all I had to do was sign a few papers and when I walked out the door the staff already had it loaded in my truck. Now that is what I call speedy sales and service. Everything was just as promised too. No extra fees or additional charges.
-Anonymous -
Big St. Charles Motorsports is the only place that I will buy any recreational off road vehicle from. From the moment you walk in the door you are treated as a valued customer. Sales to Service has been a phenomenal experience. Highly recommend this dealership to anyone.
Matthew Watson, Foristell, MISSOURI -
Big St.Charles is the place to go if you want a bike. I just got my new ninja from there and had the best experience. My salesman Kyle could't have been more friendly and helpful and my over all experience was amazing.q
Danny Rodgers, Maryland Heights, MO -
My experience at big st. Charles motorsports was a great one the staff was very helpful and really nice I'm a first time rider and buyer and they the whole experience seem so easy thanks a lot for that I really appreciate the service.
-Anonymous -
This shop is the real deal. They listened to my assessment of the problem, after two other shops failed.
E Gulick -
My husband and i came in and bought a SeaDoo, I want to thank Ryan, Todd and Will for working their butts off and taking care of us to make everyone happy! We have been out twice this past weekend and we are in love with our new SeaDoo. Thanks guys for all your hard work!!! We will recommend you to everyone!!
Jody Adams -
I've now bought a atv and a bike from them. they are always willing to work with you and the staff is great and the selection is amazing and plenty to look at.
Cam -
I just wanted everyone to know what a great experience I had at Big St. Charles MS. I had a key fob fail on my Indian Chieftain while traveling. They not only got me going but cleaned the bike as well. Thank you to everyone in the Big St. Charles service dept
Anonymous Reviewer -
Our sales person, Desma, was wonderful! She was so knowledgeable and helpful! She responded quickly to any questions we had and really went out of her way to make our buying experience the best! Thank you Desma!!!
Lisa Harmon, Glen Carbon, IL -
Big St. Charlie's is the real deal. Very good about cutting a deal to get you to buy.
Will not be under sold.
Thanks Joe and DevonBill XXXX, XXXX, IL -
Great prices but that's about itTommy Helvey, Marthasville, MO -
Darren was our salesrep and was great! Very knowledgable and helpful. Didn't try to push us to buy anything we didn't want.
Jeff Baalman, Hardin, IL -
Darren was great - very helpful. Explained all options clearly for us. Not pushy at all.
Karen Baalman, Hardin, IL -
I am a sales rep, and I call lots of companies and the way calls are handled here are very professional. From the receptionist to the person who you are looking to speak to. Thank You, Marshell and Damon. Great Attitude and Awesome Customer Service.
Abraham Gonzalez, compton, CA
Recently purchased a Kawasaki teryx KRX 1000 4 seater, purchased all modifications from dealership, All parts were installed in a timely fashion. Also purchased some whip lights from another source, took them over to Big St. Charles Motorsports, and they installed them as well, All modifications well very well done to My satisfaction. Also had an issue with the door popping open on the machine, called and it was taken care of in 1 day. All staff that I had dealings with were very professional and courteous. Would Highly recommend Big St. Charles Motorsports.